Oct 26, 2023
To be or not to be – AI-ready
In the dynamic landscape of insurance, Artificial Intelligence (AI) holds immense potential for revolutionizing key operations. While exciting for futurists, it raises concerns among the more conservative stakeholders. The promise of AI automating facets such as marketing, customer service, underwriting, and claims management is clear, yet it brings forth a crucial challenge—building and maintaining consumer trust.
Skepticism around AI is fueled by the ‘black box’ nature of algorithms and a history of technology not meeting marketing promises. In the insurance realm, the misuse of AI and ML buzzwords by companies offering simplistic, rules-based automation contributes to this skepticism.
Our Article Unveils:
Download the article to learn how to navigate the path to a trusted and intelligent future for insurance.