Benefits of Intellect's CBX-I Claims Solution experienced by our customers

The numbers presented represent the benefits that our customers have experienced, your results may differ.

75%

Reduction in claims processing time

70%

Reduction in time to submit claims notification

50%

Reduction in
implementation efforts

Core benefits of our Life, Annuity and Health insurance claims solution

Establish customer trust by providing superior customer experience through your claims process

Claims process for multiple personal lines

Claims process for multiple personal lines

  • An end-to-end out of the box solution for all products – Life, Annuity, Disability, Critical Illness, Long Term Care
Configurability and Speed of Product Introduction

Configurability and Speed of Product Introduction

  • Configurable workflows, rules and products
  • Configurable benefit calculation engine
  • Product Launcher for faster product introduction
Gain better competitive edge

Gain better competitive edge

  • Accessibility benefits through cloud or onpremise
  • Al and big data capabilities and benefits
  • Speed-to-market of product across multiple channels
  • Robust regulatory compliance and fraud management

Lines of business supported

Life Insurance

Life Insurance

Annuities

Annuities

Health Insurance

Health Insurance

Everything you need to transform your claims process

Allow your products to evolve and enhance your customer relationship with an efficient and secure claim process.

Case Management
Case Management

360-degree claim and case management across multiple policies.

Registration and Triage
Registration and Triage

Claims registration with segmentation and triaging based on claims severity, configurable grouping.

Claims Assessment (Investigation)
Claims Assessment (Investigation)

Identify fraud and leakages with extensive rules framework and audit trail.

Settlement
Settlement

Configurable benefit calculation uses input data from various sources to automatically compute the payout amounts.

Product Launcher
Product Launcher

Dynamic product configuration and ability for business users to set up product rules and claim benefit calculations.

Workflow and Task Management
Workflow and Task Management

Dynamic product configuration and ability for business users to set up product rules and claim benefit calculations.

Claims App with Role-based UI
Claims App with Role-based UI

Role-based user interface to provide users with tools, information and functions to easily manage a claim.

Beneficiary and Contact Management
Beneficiary and Contact Management

Standalone or integrated beneficiary management system compliant with contact.

More features

Letter generation

Letter generation

Claims Workload management

Claims Workload management

Claims - Dedupe check & Alpha ID check

Claims - Dedupe check & Alpha ID check

Comprehensive claim investigation module

Comprehensive claim investigation module

Configurable rules for claim investigation

Configurable rules for claim investigation

UI Driven - User & role management

UI Driven - User & role management

Integration with core policy admin system (PAS)

Integration with core policy admin system (PAS)

Flexibility to process multiple claims within a case

Flexibility to process multiple claims within a case

User-defined authority matrix for claim settlement

User-defined authority matrix for claim settlement

Reopening of claims & recalculation of settlement amount. E.g. Legal disputes etc.

Reopening of claims & recalculation of settlement amount. E.g. Legal disputes etc.

Requirement Management -User-defined, mandatory/non-mandatory requirements

Requirement Management -User-defined, mandatory/non-mandatory requirements

Supports reserve provisioning & final settlement accounting integration with and finance system

Supports reserve provisioning & final settlement accounting integration with and finance system

Discover how CBX-I Claims could help your company achieve your claims process goals.

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